The gleaming charm of hardwood floors can set off the appearance of a home, but eventually they will start to show the effects of time and will need to be refinished. There are expert contracting companies that can effectively restore the beauty of the floor, and there are others that may do it more harm than good, which is why when it comes to finding a company for hardwood flooring refinishing Denver homeowners need to be mindful of these points.
The best place to start when looking for a floor refinishing expert is to ask people whom one knows. A personal recommendation provides one with a good indication that company does not disappoint in terms of customer service and quality of workmanship. However not everyone will be able to get such a referral, in which case they can search online for positive reviews of contractors in their area.
Starting with a list of five or six refinishing contractors is a good place to start, next the customer should call each of them and find out some basic information. Asking about how much experience they have, whether they do their own work or sub-contract, dates of availability, if they will provide a written cost estimate and references, and if they are insured and bonded, are all pertinent facts the customer needs to know.
If a company of interest is licensed, one may find out a bit more about its background by checking with the local licensing board or the Department of Consumer Affairs, they will not only be able to confirm the company’s license but also keep records of any complaints that may have been filed against it. The Better Business Bureau is another source of such information for floor refinishing companies that don’t hold a license.
The homeowner should select the two or three contracting companies they feel most confident in, and then schedule meetings in person with them at the house. At this time the contractor can evaluate the extent of the job, and should also present the customer with a written cost estimate and anticipated completion time.
Any reputable flooring company will have no problem giving the customer a list of satisfied previous clients whom they can contact for feedback about its performance, and also one or two present sites they are working on, where the customer is welcome to stop by and get a firsthand look at the quality of their workmanship. If they refuse to do this, it’s best to look elsewhere. Customers should be able to get an idea of what they are paying for, before signing on the dotted line.
Upon reviewing the itemized estimate, the client should fully understand how the total cost is arrived at, and it should also indicate whether the company moves and replaces the customer’s furniture. A warranty should be provided as well. Contractors should not request large down payments of more than 40 percent or to be paid in full upfront.
Above all it is important to only hire someone one can fully trust. Contractors who do not have verifiable references or insist on being paid in cash only are best avoided as they may not be legitimate. In any case, it’s best to remain in the home while work is being performed in order to ensure that it is done to one’s satisfaction.
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Home & Family, construction, contractors, home improvement, improvement
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